Phone Agent Source - Did not respond to cancelation and fraudulently charged fees
I was getting crank calls to my cell phone from a number in Florida.I saw this company on the net and decided to try and find out who was calling.
When I signed up I entered the number and they could not provide me with any information on the number. For this I was charged 1.00 which was then refunded. I automatically decided I didn't want this service and sent them an email to email@example.com, I never received a response but figured they would respond if it was the wrong way to do it or if they needed further info.
They NEVER responded and all of sudden I get charged a monthly fee of 18.95 for something I didn't use and cancelled the same date (they ask you cancel within 7 days but do not explain on their page how to do so) I called and although they know I emailed they said that they charged me because they could and because I didn't use their live chat or phone number they just did it.This is a fraud, please be aware and look all over these sites for the fine print.
Monetary Loss: $18.